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• Tektronix USB instruments use and require a generic USB Device Driver, referred to as a USB Test & Measurement Class driver or USBTMC driver. USBTMC is a subclass of the USB specification. This driver is typically included with the Virtual Instrument Software Architecture (VISA). (See block diagram below.).
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This article helps to fix an issue in which Windows 10 doesn't install specific drivers for USB audio devices on the first connection.

Original product version: Windows 10, version 1703
Original KB number: 4021854

Symptom

When you connect a USB audio device to a Windows 10 Version 1703-based computer the first time, the operating system detects the device but loads the standard USB audio 2.0 driver (usbaudio2.sys) instead of the specific device driver.

Cause

This issue occurs because the USB audio 2.0 driver (usbaudio2.sys) isn't classified as a generic driver in Windows 10 Version 1703. Therefore, the system assumes that a compatible, nongeneric driver is installed for the device even though the driver is generic.

This issue also causes Windows 10 Version 1703 to postpone the search for other compatible drivers through Windows Update that typically occurs immediately after you install a new device.

Tektronix Port Devices Driver Downloads

Resolution

To fix this issue, use one of the following methods.

Method 1

To resolve this issue, install update 4022716.

Method 2

If the device-specific driver is distributed through Windows Update, you can manually update the driver by using Device Manager. For more information about how to do this, see update drivers in Windows 10.

Method 3

If the device is not yet connected, first install the device-specific driver, such as by using the appropriate installer. After the device-specific driver is installed, Windows 10 will select that driver instead of the standard USB audio 2.0 driver when you first connect the device.

Note

See the device manufacturer's user guide for specific instructions about how to install the driver.

Method 4

If the driver isn't distributed through Windows Update, you can manually reinstall the driver. To do this, follow these steps:

1. Install the device-specific driver (see Method 2).
2. Open Device Manager.
3. Right-click (or tap and hold) the name of the device, and then select Uninstall.
4. Restart the computer.

When it restarts, Windows will try to reinstall the device by using the device-specific driver.

Scrybe Gesture Workflows can greatly enhance your productivity by expanding your Synaptics TouchPad’s capabilities. By combining Synaptics Gesture Suite’s scrolling, zooming and rotation gestures with Scrybe’s symbols, one can unleash the power of the TouchPad.
Important:
The Synaptics device driver is customized to meet the specific requirements of your device manufacturer. To ensure that you get the appropriate device driver for your system, download your Synaptics device driver from your system manufacturer's support website.
For more information on the advanced features enabled by the Synaptics Driver, view our Driver Product Brief.
Note: Installing a generic driver may result in the loss of OEM-customized Synaptics pointing device functionality. Setting a restore point before installing is a quick way to rollback to the previous driver.

Tektronix Port Devices Driver Download

• • March 1, 2011
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  • 50.9 MB
• • August 15, 2016
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  • 6.2 MB
• • November 11, 2014
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• • March 1, 2011
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• • November 8, 2011
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• • July 12, 2010
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  • 37.0 MB
• • May 31, 2010
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• • May 31, 2010
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• • January 6, 2009
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• • January 6, 2009
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Tektronix Port Devices Driver Download Windows 7